Question & Answer |
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Question 1: |
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2005-11-03
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Answer : |
Studies have shown that illness and re-infection are linked to the use of unsanitary toothbrushes. UV Dental Toothbrush Sanitizer helps you to sanitize the toothbrush and help to prevent many of these health problems.
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Question 2: |
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2005-11-03
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Answer : |
The UV Light destroys the DNA of the microbiological contaminants, rendering them non-reproductive and thus sterilized. That is the primary function of UV Dental Toothbrush Sanitizer.
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Question 3: |
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2005-11-03
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Answer : |
The cold cathode type UV lamp generates UV Light along the length of the tube, thus providing a larger effective and homogeneous sanitizing area. Therefore the UV Dental Toothbrush Sanitizer can be used to sanitizing all common types of toothbrushes (Manual or electrical) effectively and without the use of any accessories. Moreover, the cold cathode UV Lamp has much longer life of about 10,000 hours. So in theory, under normal usage of the UV Dental Toothbrush Sanitizer, the lamp can be used over 27 years without the necessity to change.
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Question 4: |
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2005-11-08
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Answer : |
The life of the UV Lamp in the UV Dental Toothbrush Sanitizer is about 10,000 hours. In theory, under normal usage, it can be used over 27 years without the necessity to change.
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Question 5: |
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2005-11-08
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Answer : |
There is a patent pending lamp protector installed inside the UV Dental Toothbrush Sanitzier. This lamp protector substantially reduces the amount of UV light leaked out through the holes of UV Dental Toothbrush Sanitizer. The amount of UV light leaked out is not of dangerous level. However, prolonged viewing of the UV lamp through the holes is not recommended as UV light is harmful to our eyes anyway.
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Question 6: |
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2005-11-08
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Answer : |
Yes, there is some ozone generated. Ozone enhances the sanitizing work, particularly for those areas in the toothbrush not very well exposed to the UV light.
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Question 7: |
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2005-11-08
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Answer : |
The amount of ozone generated is safe. We have a laboratory test report showing that the amount of ozone is about 0.027 ppm, which is below the international association (FDA) suggested limit of 0.05 ppm. Refer to Ozone Test Report.
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Question 8: |
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2005-11-08
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Answer : |
In just 10 minutes, the UV Dental Toothbrush Sanitizer kills over 99% of those common bacteria on the toothbrush.
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Question 9: |
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2005-11-08
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Answer : |
We would like customers to have sanitized toothbrush ready to be used under any situation of short sleeping behavior. So we selected 4 hours. Of course, if the sanitizing process is repeated for every 12 hours, the life of the UV lamp will be even longer. However, the UV lamp life is about 10,000 hours. Under normal usage of sanitizing every 4 hours, in theory the UV lamp can be used for 27 years without replacement.
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Question 10: |
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2005-11-08
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Answer : |
There is a small amount of mercury inside any common type of UV lamp, hot and cold cathode types alike. The one inside the UV Dental Toothbrush Sanitizer is of no exception. So if it is broken, please wear protective gloves when you do the cleaning work. Dispose of the broken pieces and the mercury droplets properly.
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Question 11: |
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2005-11-08
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Answer : |
This is a protective measures. The designer of the UV Dental Toothbrush Sanitizer wants to protect the user so there is lesser chance the user can see the UV light directly even if the switch is triggered inadvertently or purposely. Triggering the switch abnormally and purposely is not recommended.
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Question 12: |
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2005-11-11
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Answer : |
Our UV Dental Toothbrush Sanitizer is designed to take all common types of electrical and manual toothbrushes. There is no need to use any additional accessories. After rinsing and shaking off excess water from the bristles of the toothbrushes, you can insert them into the holes of the UV Dental Toothbrush Sanitizer. The UV Dental Toothbrush Sanitizer will do the sanitizing work for you automatically.
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Question 13: |
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2005-11-11
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Answer : |
It is safe for children to use the UV Dental Toothbrush Sanitizer, but parents have to tell them how to use it and what they should not do. It is an electrical appliance anyway. Of course, parents should do the cleaning of the cup.
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Question 14: |
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2005-11-11
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Answer : |
No, the UV light will not affect other home appliances.
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Question 15: |
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2005-11-11
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Answer : |
No, the UV Dental Toothbrush Sanitizer can only do the sanitized work for your toothbrushes. To make your teeth whiter and brighter, you should select the proper toothpaste, brush your teeth properly or consult your dentist.
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Question 16: |
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2005-11-11
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Answer : |
UV Dental Toothbrush Sanitizer can only do the sanitizing work for your toothbrushes. You should use toothpaste as you do during your normal tooth brushing.
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Question 17: |
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2005-11-11
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Answer : |
You can take out the toothbrush for use anytime you like, even when the UV lamp is on. The UV Dental Toothbrush Sanitizer does the sanitizing work every 4 hours. So normally your toothbrush should have been sanitized during the last sanitizing process 4 hours ago.
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Question 18: |
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2005-11-11
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Answer : |
Excess water trapped in the bristles of the toothbrush hinders the sanitizing process because water is not totally transparent to the type of UV light being used for sanitization. Besides, the specially shaped cup cannot hold much water.
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Question 19: |
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2005-11-11
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Answer : |
No, you should not use the UV Dental Toothbrush Sanitizer without the specially shaped cup. The UV Dental Toothbrush Sanitizer is designed to be used with the specially shaped cup on.
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Question 20: |
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2005-11-11
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Answer : |
No, the UV light will not damages the toothbrush under normal usage.
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Question 21: |
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2005-11-11
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Answer : |
The UV Dental Toothbrush Sanitizer is an electrical applicance. It is a safety precaution to prevent electrical shock by placing the UV Dental Toothbrush Sanitizer on a dry surface.
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Question 22: |
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2005-11-11
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Answer : |
Each adaptor has its own electrical and thermal characteristics, although its appearance may resemble others. The UV Dental Toothbrush Sanitizer should be used with accompanying adaptor only. Using the UV Dental Toothbrush Sanitizer with a wrong adaptor will very likely lead to damaging of the UV dental Toothbrush Sanitizer, the adaptor or both, or even causing other hazards.
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Question 23: |
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2005-11-24
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Answer : |
There is a microprocessor controlling the function of the UV Dental Toothbrush Sanitizer, the clock of it is of +/- 2% accuracy. In theory, for every 4-hour period, there will be a maximum of +/- 4.8 minutes, or +/- 28.8 minutes per day. However, this tolerance will not affect the sanitizing effect of the UV Dental Toothbrush Sanitizer.
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Question 24: |
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2005-11-24
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Answer : |
It is normal as the UV lamp takes some time to start up. The warmer the lamp is, the shorter is the delay. In short, if you use this function button soon after the lamp is off, the delay will be nearly zero. However, the delay will be more apparent (a few seconds) when the lamp is off for a few hours.
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Question 25: |
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2005-11-29
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Answer : |
Thank you very much for your comment. The cleanliness of your toothbrush can’t be examined by your human eyes because you can’t see the bacteria on your toothbrush. We have independent laboratory test reports showing that the UV Dental Toothbrush Sanitizer kills more than 99% of the most common bacteria in 10 minutes. (Reports are shown in our webpage) Test Report 1 and Test Report 2 Unlike some other toothbrush sanitizers, which you have to push a button to start the sanitizing process, our UV Dental Toothbrush Sanitizer is fully automatic: it automatically turns on the UV Lamp for 10 minutes for every 4 hours. So far you see the “UV” indicator is on, your toothbrush should have been sanitized once, 4 or less hours ago.
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